■ Notice about delivery over the Christmas and New year holidays.
Due to the increase in the amount of packages sent from the 20th of December to the 3rd of January, there is a chance of your package being up to a half day late. We are truly sorry for the trouble, but to avoid such delays be sure to plan accordingly when filling out your application.
■ Info on Shinjuku Counter's operating hours during the holidays.
The Shinjuku Counter will be closed for the holidays from December 23th to January 3rd.
During this time, please use our airport counters or delivery service. Sorry for the inconvenience.