Restrictions on pick-ups and returns
- You can choose to pick up using one method then return using a different method or at a difference location. However, this only applies to customers who pick up their device in Japan.
Pick-up / Return in Japan
We offer pick-up and return by delivery services, at airport counters or Tokyo(Shinjuku) counter in Japan.
Please pick one method that fits your schedule and needs.
| Delivery Services | More Info | Pick-up Fee 540 Yen | We can deliver your device to any Japanese address on a specific date and time. For example, your hotel or your friend's house. |
|---|---|---|---|
| More Info | Return Fee 540 Yen | A pre-paid shipping slip is included in the package, you can use this shipping slip at convenience store to return the device. Alternatively, we accept returns at our airport counters. |
| Airport Counter | More Info | Pick-up Fee 540 Yen | Pick-ups are available at our dedicated counters or partner counters in major international airports throughout Japan. |
|---|---|---|---|
| More Info | Return Fee 540 Yen | Returns are available at our dedicated counters or partner counters in major international airports throughout Japan. You get to stay connected until the very last moment in Japan. |
You can pick up your device in the following airports
Narita International Airport Terminal 1 | Narita International Airport Terminal 2 | Haneda Airport International Terminal | Chubu Centrair International Airport | Kansai International Airport | New Chitose Airport | Fukuoka International Airport | Naha Airport | Sendai International Airport
| Kabuki-jo Counter (Shinjuku) | More Info | Pick-Up Fee: 540 Yen | The device can be picked up at the Shinjuku tourist center 「Kabuki-jo」. |
|---|---|---|---|
| Return Fee: 540 Yen | To return the device please come directly to our Kabuki-jo counter. ※Available only for customers who picked up the device in Japan |
Pick-up / Return outside Japan
Alternatively, you can pick up your device in Taiwan or Hong Kong
| Taiwan | More Info | Pick-up Fee 540 Yen | On the day before you visit Japan, your device will be delivered to your home, office or hotel. |
|---|---|---|---|
| Return Fee 540 Yen | Once you are back to Taiwan, fill out the pre-paid shipping slip included in our package and ship it back to us at most convenience stores. Please ship our device no later than 12:00 of next day of your arrival to avoid fees. |
| Hong Kong | More Info | Pick-up Fee 540 Yen | On the day before you visit Japan, your device will be delivered to your home, office or hotel. |
|---|---|---|---|
| Return Fee 540 Yen | Please return the device using the included pre-paid shipping slip no later than 12:00pm on the day after your return home. |
Reservation
| size | 70.5(W)×22(L)×56(H)mm |
| weight | 168g |
| fee | 163YEN per day |
External battery is a portable recharagable battery, you may charge the Wifi-router anytime at anywhere.
Simply plug the USB cable to the Wifi router to charge.,
You may also charge your own smartphone or tablets.
It is recharagable so you may recharge it at home or hotel.
