Pick-up / Return in Japan
We offer pick-up and return by delivery services, at airport counters or Tokyo(Shinjuku) counter in Japan.
Please pick one method that fits your schedule and needs.
Pick up your device using Delivery Services in Japan
Delivery Services Fees
A fee is incurred when you pick up or return device using delivery services.
This fee will be combined with your rental fee and billed together.
Pick-up | 500 yen |
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Return | 500 yen |
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Reservation Deadline
If you would like to have your device delivered to a designated address in Japan, you must complete your reservation before 1:00pm(JST) on the day before the delivery date.
Please refer to the following chart for more detailed information.
Pick-up Date | ||||||
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Pick-up Date | ☓ | △ | ◯ | ◯ | ◯ | ◯ |
Remarks | If reservation is completed before 1:00pm (JST) | If reservation is completed after 1:00pm (JST) |
※*A simulation chart if you completed your reservation on {today}.
Estimated Delivery Times
Depending on where you want your device delivered, it may take more than one day.
We strongly recommend reserving early to prevent any delays in delivery.

* Due to sereve weather or traffic, your delivery may be delayed.
* For deliveries to islands of Okinawa or Hokkaido, the delivery times could be longer than two days.
Preferred Time of Delivery
With Delivery Services, you can choose a preferred time of delivery during the day.
You can pick a rough delivery time to suit your schedule.
Delivery time | |||||
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Before Noon | 14:00 - 15:00 | 16:00 - 18:00 | 18:00 - 20:00 | 19:00 - 21:00 |